... your partner for an appropriate accommodation

Hotels for best rates

"A customer is the most important visitor on our premises.

He is not dependent on us.

We are dependent on him.

He is not an interruption on our work.

He is the purpose of it.

He is not an outsider on our business.

He is a part of it.

We are not doing him a favour by serving him.

He is doing us a favour by giving us an opportunity to do so."


       M. Gandhi





I am the business owner of biela FAIR SERVICE and in modern times,

I rely on personal, reliable and professional collaboration.


During my apprenticeship as a travel agent in Europe´s leading tourism group, and my subsequent extra occupational studies in Business Administration, I quickly learned what TOP SERVICE means and why this is so important today.


We would like to differentiate ourselves from other providers with individual and fair services. Along with it we offer REDUCED RATES than other suppliers.


Why? Since we do not rely on unique high profits but rather on long-dated cooperations.


Our ambition is to offer you a service just as you wish.

This is the only way to achieve a sustainable partnership.





















Our Codex






Swift handling:  


Individual consulting:







These days customer satisfaction solely is insufficient.

We would like to delight you with our service!










For us a naturalness


We only provide hotels and services which have been proved by us


Time is money – within 24 hours an offer which perfectly meets your requirements


Always the same quality but tailored for you


Up to date – experience us modern and dynamic


We always meet you with a smile on the face


Who is working effectively, cheerful and motivated when he has not slept well?

Hotel- and service reservation


Your challenge:


  • You need one ore a hundred rooms for the next fair or event

  • You have to host employees, customers and partners from all over the world at the scheduled budget

  • Suitable hotels are like the needle in a haystack: That costs time and consequently money

  • You need to organize a meeting, customer evenings and/or additional transfers












Our core competence and services:


  • What do you need?
    Free and for you suitable offers within 24 hours

  • Best possible conditions
    Special rates and flexible booking

  • You would like to hedge yours bet?
    On request we organize a hotel visit on site

  • You have chosen?
    We will reserve the required rooms and other needed services

  • We have an overview
    You do not have to appoint dates for schedules of names etc. – we will take
    care of everything

  • Last-minute changes, also during the event?
    Occupancy changes or any other wishes – we will manage it for you

  • Cancellations?
    Whenever possible, we try to resell your cancelled rooms in order to minimize any cancellation costs

  • Settlement
    Convenient and easy – everything from one source

  • Check-In-Form
    Just before arrival – the most important information at a glance again

  • You are already expected
    Before your arrival, we will discuss with the hotel everything necessary once again


















THAT is our main business!




Please contact us by email, phone or via the form stated below.


Gladly we could call you likewise.




Zum Königsberg 89a

41812 Erkelenz

Tel. +49 (0)2435 980 157 0

Fax +49 (0)2435 980 157 8

E-Mail: reservation[at]biela-fair-service.de

Web: www.biela-fair-service.de


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biela Fair Service

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+49 (0)2435 980 157 0